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FAQ

Q: When will the Dubai branch open and sell products?

A: The opening and sale through the website will take place before the fall semester 2023.

Q: Do you offer international shipping?

A: Yes, you can order through the platform after the launch, and your product will be shipped by air.

Q: Do you offer gift options?

A: Of course, we have many surprises and gifts for our valued customers.

Q: What is your return policy?

A: You can view or download the Return & Refund Policy through this link Press here

Q: Do you offer the golden guarantee?

A: Yes, we offer the golden guarantee, and you can return any product if you do not find it suitable for you.

Q: Can I get an invoice for my order?

A: Yes, you will receive an invoice by e-mail when you purchase the product.

Q: How should I store my product?

A: You can store the product at normal room temperature and keep it away from hot sun and fire.

Q: Are your Perfume certified by Trade Authority and made of organic ingredients?

A: All products bear the distinctive mark, are licensed by the Competent authorities, and are professionally made from high quality natural ingredients.